1. Acceptance of Terms
By accessing or using UniversalDL, you agree to these Terms of Service. If you do not agree, you must not use the service.
2. Description of Service
UniversalDL provides tools that allow users to download publicly accessible media content from supported platforms. The service does not host or store content for longer than required to deliver files to users.
3. Acceptable Use Policy
- Use UniversalDL for personal archiving of publicly accessible content.
- Comply with the terms of service of source platforms.
- Comply with local copyright laws and regulations.
- No commercial redistribution of downloaded content without permission.
- No downloading of DRM-protected content. UniversalDL blocks this by design.
- No automated abuse, scraping, or attempts to bypass limits.
4. User Accounts
You are responsible for maintaining the confidentiality of your account credentials. You agree to provide accurate information and to notify us of any unauthorized use.
5. Pro Plan and Billing
Payments are processed by Razorpay in INR. Pro plans are one time payments per billing period and do not automatically renew. We do not offer refunds. Plan activation occurs after payment confirmation.
6. Content and Copyright
UniversalDL is a tool and does not host user content. Users are responsible for the content they download. For copyright complaints, contact the originating platform or submit a DMCA notice to the platform.
7. Privacy
Your privacy is important to us. Please review our Privacy Policy for details on data collection and retention.
8. Limitation of Liability
UniversalDL is provided on an as is basis. We are not liable for any indirect, incidental, or consequential damages arising from the use of the service.
9. Indemnification
You agree to indemnify and hold harmless UniversalDL, its owners, and employees from claims arising from your use of the service or violation of these terms.
10. Termination of Service
We may suspend or terminate access if you violate these terms or engage in abusive behavior. You may stop using the service at any time.
11. Modifications to Terms
We may update these terms periodically. Continued use of the service after changes constitutes acceptance of the updated terms.
12. Contact Information
For questions about these terms, contact support@universaldl.com.